Animal Control Officer

Conway Police Department

ACO Elizabeth Lord

The Conway Police Department's Animal Control Officer (ACO), Elizabeth Lord, is proud to serve the people and pets of Conway. ACO Lord is dedicated to caring for and controlling animals within our community and has been a volunteer working, for many years previous to her service as the ACO, as an animal welfare advocate.  All questions and/or animal-related complaints should be made by calling the Conway Police Department’s non-emergency line by calling (603) 356-5715.  Most complaints will be handled by ACO Lord, who will be dispatched by the Conway Police Department to address the complaint or to reach out to the citizen with questions.


The Animal Control Officer is tasked with enforcing the following areas:

NH RSA 466:31 Dogs a Menace, a Nuisance or Vicious


II. Under this section, a dog is considered to be a nuisance, a menace, or vicious to persons or to property under any or all but not limited to the following conditions:

    (a) If a dog is "at large,'' which means it is off the premises of the owner or keeper and not under the control of any person by means of personal presence and attention as will reasonably control the conduct of such dog, unless accompanied by the owner or custodian. This subparagraph shall not include a dog which is being used for hunting, supervised competition, exhibition, or training for such activities if accompanied by the owner or custodian, or a dog which is guarding, working, or herding livestock, as defined in RSA 21: 34-a, II(a)(4), meaning that the owner or custodian must be able to see or hear the dog, or have reasonable knowledge of where the dog is hunting or herding, or where training is being conducted or where trials are being held, provided that such dog does not have to be within sight at all time;

    (b) If it barks for sustained periods of more than 1/2 hour, or during the night hours so as to disturb the peace and quiet of a neighborhood or area, not including a dog which is guarding, working, or herding livestock, as defined in RSA 21:34-a, II(a)(4);

    (c) If it digs, scratches, or excretes, or causes waste or garbage to be scattered on property other than its owner's;

    (d) If any female dog in season (heat) is permitted to run at large or be off the premises of the owner or keeper during this period except when being exercised on a leash by a responsible adult. At all other times such dog shall be confined within a building or enclosure in such manner that she will not come in contact (except for intentional breeding purposes) with a male dog. A female dog in heat shall not be used for hunting;

    (e) If it growls, snaps at, runs after, or chases any person or persons not on the premises of the owner or keeper;

    (f) If it runs after, or chases bicycles, motor vehicles, motorcycles, or other vehicles being driven, pulled or pushed on the streets, highways, or public ways;

    (g) If, whether alone or in a pack with other dogs, it bites, attacks, or preys on game animals, domestic animals, fowl or human beings.

II-a. If the skin of a person has been punctured by a dog and the incident was reported, including the identity of the dog and its owner, to the animal officer, if any, or to the town clerk, such officer or clerk shall, within 24 hours, notify the injured person, or, in the case of a minor, the minor's parent or guardian, whether, according to town records, the dog has been appropriately immunized against rabies.

III. (a) Any person who fails, by appropriate action including but not limited to restraining an animal from running at large, or otherwise effectively abating a nuisance found such under the provisions of this section, or who fails to comply with any other provisions of this section after being so ordered, shall have the person's dog taken into custody by the police of the city, constable of the town, or other person authorized by the town and such disposition made of the dog as the court may order.

Frequently Asked Questions

My pet is missing, what should I do?

You can contact the Conway Police Department by phone at (603) 356-5715 to report your missing pet to the Animal Control Officer.  Additionally, you may reach out to the following separate organizations:

If your pet is microchipped, update their chip information as MISSING and include your most up-to-date contact information. If your pet’s chip is scanned, the finder will be notified that you are missing your pet.  You will also receive a notification when your pet's chip has been scanned.

Animal Control picked up my pet, where are they now?

Cats and dogs that are found at large are collected and transported to the Conway Area Humane Society and held for a maximum of 7 days, with the intent to reunite them with their owner.  If your pet remains unclaimed for 7 days or more, the animal may be considered unclaimed or abandoned under NH RSA 437:18 and will become the property of Conway Area Humane Society. The animal will receive appropriate vet care and become available for adoption.  A daily stray fee must be paid to the Conway Area Humane Society.  An additional fee may be required for unvaccinated animals or dogs at large.

My pet is an indoor pet only. Do I need to have my pet vaccinated?

Yes, all cats, dogs, and ferrets over 3 months of age and regardless of indoor/outdoor status, must be vaccinated against rabies (NH RSA 436:100).  If the Animal Control Officer picks up your pet roaming at large, you must provide proof of vaccines at the time of pick up.  If unvaccinated, you will be granted a 7-day grace period to schedule an appointment to vaccinate against rabies. A $25 citation can be served for unvaccinated animals without a pending vaccine appointment with a licensed veterinarian.

My dog is an indoor dog only. Do I need to license my dog?

Yes, all dogs residing within the Town of Conway (Conway, Center Conway, North Conway, East Conway, Redstone, and portions of Intervale) must be licensed yearly through the Conway Town Hall.  The cost is $6.50 to license your spayed/neutered dog.